Contact
Talk to Imperium
Sofia-based and reachable by email. Choose the address that matches your question so it reaches the right person first time.
How to reach us
Imperium Real Estate operates from Sofia, Bulgaria. General questions go to hello@imperiumrestate.com; anything to do with your account or a technical problem goes to support@imperiumrestate.com.
Automated messages — confirmations, alerts and delivery notices — are sent from a notifications address that is not monitored. Replies to those messages are directed to our team inbox, but a new email to one of the two addresses above is always the surest route.
Property enquiry
Questions about a specific listing or development are answered fastest through the enquiry form on that page, which reaches the owner, agency or developer directly. Use email only if you cannot find the property.
hello@imperiumrestate.comAccount and technical support
Sign-in problems, listings that will not save, alert or email settings, and anything that looks like a fault in the platform.
support@imperiumrestate.comAgencies and developers
Setting up an organisation, migrating an existing portfolio, structuring a development with its buildings and unit inventory, or discussing commercial terms.
hello@imperiumrestate.comListing assistance
Help preparing a listing, questions about the review step, or corrections to a property that is already published.
support@imperiumrestate.comFaster routes
Some things do not need an email
A question about a particular property is best asked on the listing itself, where the enquiry form and viewing request reach whoever is handling it. Saved properties, saved searches and property alerts are managed in your account, and the help page covers the most common questions about searching, viewings, alerts and listing.