Help

Help and support

The questions we are asked most, grouped by subject. If something is not covered here, write to us and we will answer directly.

Getting help

Start here

Most questions fall into one of a few areas: finding the right property, understanding what a listing shows, arranging a viewing, keeping track of saved items and alerts, or publishing and managing your own property. Each is covered below.

Questions about a specific property are always answered fastest through the enquiry form on that listing, because it reaches the person responsible for it. For anything about your account, write to support@imperiumrestate.com.

Topic

Searching

Topic

Properties

Topic

Enquiries and viewings

Topic

Saved properties and alerts

Topic

New developments

Topic

Owners, agencies and developers

Topic

Accounts and data